Via www.mehreencarpet.com through our 100% secure shopping service. This is easy and always available for your shopping convenience. We have state of the art technology including secure server encryption technology to protect all of your personal credit information.

A personal wish list is a great way to save carpets to look at later . Click the “Add to wish list button” on the product Details page located on ther right column.

To see your selections, simply click on the Wish List at the top of any page, and you will see all of the save carpets.

Your selections will remain indefinitely in your Wish List. You have to register with us to enjoy this useful feature.

At MehreenCarpet.com there are no middlemen. Sowe bring the carpet to you at a price lower than the wholesale price most carpet dealers pay.

For your comfort & convenience, MehreenCarpet.com accepts a wide variety of secure payment methods – both online and off. We currently accept Visa, MasterCard, American Express, Diner’s Club, Discover, and PayPal, as well as International Money Orders in US Dollars, and corporate checks.

When you login the site, there is My Account at the top of any page, click on My Account and enter your username and password. A selection of options will be presented, Click “My order History” to track your order.

Customer Satisfaction is our #1 goal at MehreenCarpet.com, and so we stand behind every single carpet we sell. That means your satisfaction is completely guaranteed thanks to our 90-Day Satisfaction Guarantee. If, for any reason you are not 100% satisfied, simply return your order within 90 days of purchase for exchange or refund, less the cost of return shipping. Please Note: It can take up to 2-3 weeks for a credit to appear or 4-6 weeks to receive a refund check.

Shipping costs on all returns going back to the MehreenCarpet.com warehouse are the responsibility of the customer except in cases where the carpet may be defective. We recommend that packages be sent back to us with UPS or FedEx Ground or any other carrier that can track and insure its packages.
Make sure to call or email us with the tracking number so that we can track the package for you and issue credit immediately upon arrival. Please be sure to completely wrap your returns in the original packaging or equivalent and use tape to secure it. Please MAKE SURE to print the Invoice number of the carpet and your name on the package.

Please note that we inspect the carpet upon arrival and items that have been soiled or damaged may be refused or cause you to incur additional fees. We will not accept carpet that have been visibly damaged or soiled. No refunds will be given after 30 days.

We regret that at this time we are unable to ship our products to APO or PO Box addresses.

Because of the way our carpets have been packaged, and because of our long-standing relationship with our trusted transport provider, please note that damage and/or loss during shipment is a rare occurrence. Nonetheless, MehreenCarpet.com takes careful precaution to ensure our customers are inconvenienced as little as possible under such circumstances. That means full insurance coverage has been provided by MehreenCarpet.com in order to cover the cost of such loss in the rare case this should occur.

Pile refers to the material (fiber) used for weaving carpet. Only natural fibers are used in handmade carpets. The main pile materials are wool, silk and occasionally cotton. Sometimes, goat and camel hair are also used. In general, the same material is used for both by nomadic and village weavers.

Thickness of pile varies from carpet to carpet. It usually up to the weavers’ discretion to trim the pile as he desires. However, as rule of thumb, city carpets are trimmed lower (almost one to one and half Centimeter) and the tribal carpets are trimmed longer (up to two and half centimeter). City carpets usually are very creative in the nature of design and are full of curvatures and complex images. In order to show the design sharply the weaver must trim the pile low (if long they wool treads will mingle and will show a very messy pattern). However, the tribal carpets have very simple geometric design which can be trimmed longer. These nomadic people use the carpet a tool of protection and they must be thick to prevent the cold to penetrate through the carpet.

Foundation refers to the basic structural components of handmade carpets. These components consist of warps and wefts that is often cotton. Wool is used as a foundation material in some nomadic and village carpet because wool is readily available to these weaving groups. Silk is generally used in foundation of carpets with silk piles. carpets with silk foundation and pile are very exceptional and expensive. These carpets are light in weight and are very finely knotted. Silk is a very good foundation material because it is very strong and keeps its shape.

Warp - Warps are vertical strands of fiber which stretch from the top to the bottom of the carpet. Warps are an extremely important component because the knots are tied to them and the weft strands are passed (woven) through them. Even tension of all warp strands is essential in producing a carpet without wrinkles.

Weft - Wefts are horizontal strands of fiber that are passed (woven) through the warp strands. Unlike the warps, wefts are not structured prior to weaving. They are added before and in between the rows of knots to secure the knots in place. Each side of the carpet, where the wefts begin and end, is called selvedge.

Our secure server software is among the best available today for secure commerce transactions. All information transmitted is first encrypted using a 128-bit SSL (Secure Socket Layer). This is industry standard and offers the highest level of encryption possible, which means you can breathe easy- all communications between your web browser and our site’s servers are always private and secure.

Standard, unsecured URL address begins "http://". When you enter secure mode, the beginning of the URL address will change to "https://"; the "s" stands for secure. Most browsers in secure mode also display a blue line along the top of the browser window. Netscape Navigatorª (versions 3.0 and earlier) displays a broken key symbol in the lower left corner of your browser window when you are not viewing a secure page of a site. This key will become solid when you enter secure mode. Netscape Communicator 4.0 uses a padlock, in the same location as the key, to indicate if you are in standard or secure mode. The padlock is open in standard mode and closed in secure mode. In Microsoft's Internet Explorer¨, you'll see a padlock symbol at the bottom of your browser window when the browser is in secure mode.

MehreenCarpet.com uses FedEx as its primary source of transport. MehreenCarpet.com customers may choose from Basic Ground shipping, Express Ground shipping, Second Day Air, or Next Day Air shipments. Please note that only those orders shipped via Basic Ground shipping, qualify for free shipping within US & Canada.

Free shipping is available on all orders shipped via FedEx Regular Shipping option to addresses within US and Canada, including Alaska, Hawaii, Puerto Rico, & the US Virgin Islands.

For all other shipping options, additional charges may apply. While customs and duties on orders shipped to Canada will be covered by MehreenCarpet.com, Canadian residents are required to pay GST. Canadian residents living within the province of Ontario are also required to pay PST.

For upgrades to the FedEx Basic Ground shipping option, select the shipping option desired during the checkout process. Keep in mind that the specific shipping each Carpet has specific shipping costs calculated automatically at time of checkout.

For those orders shipped via FedEx’ Basic Ground to residences within the US and Canada, you may generally expect your delivery to arrive within 2-3 weeks of order processing. Please note that consignment orders held in an overseas inventory may take longer to arrive.

We realize that you may not necessarily be home when your delivery arrives. While we strongly recommend you are present to accept your delivery in person, it is not mandatory. Don’t to worry - if you’re unavailable at time of delivery, FedEx will leave the Carpet in a safe place until you arrive home.

After you have placed your order, you will receive a confirmation email from MehreenCarpet.com. Once your order has been shipped, we will contact you again with the necessary shipping/tracking information. You may use that information to login at the FedEx website to track your shipment by confirmation number.

Alternatively, you may login at MehreenCarpet.com to check the status of your order. From the homepage of the site, select My Account at the top of any page and enter your username and password. A selection of options will be presented, check “My order History” to track your order.

You do not need an email address to order a carpet from us. Once your order is placed online or via phone, you will receive a phone call from our Customer Care department with details regarding your order details.

Your carpet will arrive tightly and carefully wrapped to best preserve it during its journey from MehreenCarpet, to your door. While wrapped in its original packaging, the carpet may appear to be quite small in comparison to what one might expect. Don’t be fooled by its small package size! Following a thorough wash and dry process, your carpet is folded up as small as possible before being rolled up tightly for safe packaging and shipment.

Because your carpet has been folded and/or rolled up tightly for safe and efficient transport, you’ll note that in some cases the carpet may curl along edges, or show creases along lines where it has been folded. Never fear- to remove the ‘curl’, simply place something heavy (but safe!) like a stack of books on the curling edge. After a few days, the carpet will lay flat, as it should. Ridding your carpet of any creases is even easier. Simply allow for regular traffic over the carpet, and creases will be put to an end shortly following its debut.

Because your carpet has been folded and/or rolled up tightly for safe and efficient transport, you’ll note that in some cases the carpet may curl along edges, or show creases along lines where it has been folded. Never fear- to remove the ‘curl’, simply place something heavy (but safe!) like a stack of books on the curling edge. After a few days, the carpet will lay flat, as it should. Ridding your carpet of any creases is even easier. Simply allow for regular traffic over the carpet, and creases will be put to an end shortly following its debut.

Before discussing different ways of maintaining a carpet, it is important to mention that even though a handmade carpet is a work of art, it is made to be used and walked on. Traditionally, handmade carpets, especially in the Middle East, were the only type of furniture; people slept, ate, and sat on them. Older carpets are expected to look worn. With usage, as the top layers of pile (in most cases wool) break, the pile looks shinier and smoother, and with light exposure the colors look more harmonious. With proper use, handmade carpets generally become more valuable. Remember that handmade carpets are not easily damaged, so enjoy your handmade carpet without any worries.

As a general rule, the safest recommendation we offer regarding cleaning any type of carpet is to have it done professionally using the steam extraction method.

Be sure your cleaner knows how to clean your particular type of carpet. Cleaning a hand-made oriental carpet is very different from cleaning wall-to-wall carpet!

Our consignment pieces are carpets that are held in an overseas location. Once your order is placed, MehreenCarpet.com will confirm your order within 3 business days. Upon confirmation this carpet will be delivered within 2 to 4 weeks.

Our consignment pieces are carpets that are held in an overseas location. Once your order is placed, MehreenCarpet.com will confirm your order within 3 business days. Upon confirmation this carpet will be delivered within 2 to 4 weeks.

The exact length of the fringes of handmade carpets was a choice made by the weaver of that particular carpet or the client for whom it was made. Some are trimmed short, some long, and in older pieces are braided or non-existent. The type or length of the fringe of the carpet has little to do with its value or quality.

The approximate age of each carpet should be stated in the carpet's description. Generally, carpets are placed into categories including new, semi-antique and antique. The older pieces are usually higher in retail value. Some antique pieces are on display in museums around the world with a price tag of over a million dollars, and some are priceless.

The age attribute specifies how old a carpet is. There are three major timelines: New (0-25 years), Semi-antique (25-60 years) and Antique (60 years and up). We cannot tell you if the carpet has been used before or not since there has not been a log for these carpets. Sometimes the carpets will stay in the Bazaar of Tehran moving from one merchant to another. However, MehreenCarpet.com guarantees that the carpets are inspected by our trained inspectors and are professionally cleaned prior to exporting to USA. Please note that aged carpets are more expensive and Persian carpets are made very durable so they can last for generations.

The condition of a carpet is an important element because it affects the beauty and value of the carpet. Handmade carpets are classified according to their overall condition. In the handmade carpet industry these conditions are Excellent, good, repaired, stained and low pile.

Generally all of our carpets are in superb condition. Some older pieces may have had slight repairs done to them, but this is normal in older carpets. In such cases, the condition of the carpets will be mentioned. The repair should not be noticeable and should not devalue the carpet in any way. Almost any carpet can be repaired and restored to its original condition. Also, please note that repairing a handmade carpet, similar to weaving, is very time consuming and labor intensive; as a result, repair can sometimes be costly.

Some older pieces may have a low pile, but that wear often adds to their value. As is the case with wine, a good carpet matures with age.

An excellent carpet is a carpet in excellent shape with no stains, tears or holes, and no previous repair work. Since handmade carpets are very durable, most carpets are in fine condition. It is very easy to maintain a carpet in its excellent condition.

A good carpet is a carpet that may have undergone or may require some minor repair because of a few broken or torn warp strands, knots or fringes. If repair is needed, it should be done by a professional carpet retailer.

A famous Persian proverb states: “The Persian carpet is perfectly imperfect, and precisely imprecise”. This phrase comes from their important belief that only God can create perfection. Therefore, to make a perfect carpet would be flying in the face of the Almighty! Fortunately, most of these 'imperfections' are very small details of pattern, like an extra leaf on a tree, or one flower of a color different from all the rest. In tribal pieces most variations are not intentional, but simply due to the fact that it is much harder for nomadic weavers to operate than it is for city weavers. The looms used in rural areas are usually very basic horizontal looms placed on the floor, which makes it much more difficult to weave a perfectly symmetrical carpet. By definition nomadic weavers migrate according to the seasons, and slight variations might also be caused by temperature changes and by the constant dismantling and re-assembly of their primitive looms. It is important to expert carpet buyers to know that these items are hand-made and may have slight imperfections, as this can often increase their value and interest and is what many experts are looking for.

KPSI stands for Knots per square inch and determines the number of knots in one square inch of the carpet. It represents the overall number of knots used in creation of a handmade carpet. Usually, City carpets have higher KPSI since they have more detail and they use finer wool. Tribal carpoets have lower KPSI since their design is more simple and geometric.

The knot count per square inch is a unique number for each carpet. This number could range from 60 to 1400 KPSI depending on the material used and the skill of the weaver. Generally, the higher the knot count, the more valuable the carpet.

Layout is the overall arrangement of motifs or objects woven into a carpet. Motif is any single form or interrelated group of forms which make up part of the overall design. All carpets can be divided into three major layouts of all-over, medallion, or one-sided.

One Sided	Medallion	All-Over

In this layout, the design is woven in one direction. Therefore, thecarpet can be properly viewed only from one side, similar to a photograph. For this reason, this layout is also known as one-directional. Prayer and pictorial carpets fall into this category.

In this layout, there are no dominant or central designs. The motifs on the carpet are spread throughout the carpet. Sometimes they are connected and sometimes they are separate. Usually a single motif or a group of motifs is repeated throughout the carpet. The motifs could be small and repeated many times, or large and repeated only a few times. The Persian name afshan, which means scattered, has been given to the all-over layout. Some common designs that fall under this layout are repeating, endless repeat, and paneled.

In this layout, a large centerpiece called medallion is the center point of the design. In Persian, this centerpiece is called toranj. The medallion layout is by far the most frequently used layout in every handmade carpet producing country.

Field of a carpet is the main central part of the carpet which contains the medallion, motifs and the corners of the carpet. Usually the color of the field has the dominant color in the background of the carpet. The background color is the underlying color of the entire carpet with the exception of the border. The most widely used background colors are red, blue, beige, and yellow.

Border is the outer part the carpet which surrounds the field of the carpet. The border consists of an internal and external border. The internal border encloses the field and the external border encloses the whole carpet which is secured by Selvedge. The border color is not as readily distinguished as the background color. Major border colors are red, blue, beige, yellow, and green.

Make is the actual location where a carpet is produced. A carpet produced in pakistan may be Persian style and could be sold under the name of its style. At the same time, a carpet could be woven in the same exact place where its style first originated. Therefore, sometimes the style and the make have the same name, and sometimes they have different names. When you are buying a handmade carpet, you need to know both the name of its style, and its make because make could be a factor in the value of the carpet.

Style of carpet is the design or the look of the carpet that the associated to the region, city or the village that they make the carpet. Persian styles are the most diverse styles worldwide. There are over fifty different Persian styles woven in Iran and other countries such as India, Pakistan, China, and some European countries. Some well-known Persian styles include Afshar, Arak, Ardabil, Bakhtiari, Bijar, Esfahan, Farahan, Ghouchan, Hamadan, Heriz, Joshaghan, Kashan, Kerman, Kermanshah, Lilian, Malayer, Mashad, Nain, Najafabad, Natanz, Qashghai, Qazvin, Qum, Ravar, Sabzevar, Sarab, Saruk, Senneh, Serapi, Shiraz, Sultanabad, Tabriz, Tehran, Varamin, Yazd and Zanjan.

The process of changing the natural color of materials such as wool, silk, and cotton is called dyeing. There are two types of colors: natural colors and synthetic colors.

Natural Colors
Until the late nineteenth century only natural dyes were used for coloring weaving yarns. Natural dyes include plant dyes, animal dyes, and mineral dyes.Plant dyes come from roots, flowers, leaves, fruit, and bark of plants. Below are some examples of plants used as dyes:

Pattern is the way lines are used to form shapes on a carpet. The main patterns of carpets are curvilinear, geometric, and pictorial.

Curvilinear
Patterns created with smooth curving lines are called curvilinear. Curvilinear patterns can be seen in all three layouts of all-over, medallion, and one-sided. Creation of curves generally requires a higher knot density. However, a high knot density does not automatically result in a curvilinear pattern. Kerman, Kashan, Isfahan, Nain and Qum styles are good representations of the curvilinear pattern

Geometric
Patterns created with straight lines are called geometric. Their designs are created mostly with right angles, diagonals, triangles, and other geometric shapes. Geometric patterns can be used in all three layouts of all-over, medallion, and one-sided. Most geometric carpets are predominantly woven by nomadic tribes and village groups. The ones woven by nomads are simpler and the ones woven by villagers can either have simple or very complex motifs such as geometric carpetss of Heriz style, which are very intricate. Baluchi, Turkoman, Hamdan, Heriz and Gabbeh styles are good representations of the geometric pattern.

Pictorial
Pictorial carpets portray people and/or animals and are usually based on history and mythology. Pictorial carpets are a special and less common pattern and sometimes they consist of one or more famous figures and sometimes they depict a famous historical event. Pictorial carpets should not be mistaken with all-over hunting scenes. In pictorial carpets people and animals are the main design. In all-over hunting scenes, they are the supplementary decorative motifs.

Under-padding has many benefits for your carpet. It holds the carpet securely in place to prevent slipping, adding cushioning and luxury, and allowing for easier vacuuming. Under-padding also prevents pile crush, protects carpets from the effects of sharp objects like heels, and generally extends the life of your carpets. Its use is highly recommended.

Yes, we do sell under-padding for our carpets and it is available upon request during check-out.